Refund and Cancellation Policy
This Refund and Cancellation Policy from MK Sports India explains our terms regarding refunds and cancellations related to your account and gaming activities on our website. By using our services, you agree to this policy in full. If you do not agree with any part of this policy, please do not use our services.
1. General Policy
At MK Sports, we want to ensure that you have a positive gaming experience. However, due to the nature of online gaming and gambling, we have specific terms regarding refunds and cancellations. All transactions made on our site are considered final, and we do not offer refunds for any deposits or wagers placed.
2. Account Deposits
When you deposit funds into your MK Sports account, those funds are available for use in our games and services. Once a deposit is made, it cannot be reversed or refunded. We recommend that you carefully consider your decisions before depositing funds.
If you experience any issues with your deposit, please contact our customer support team for assistance. We are here to help resolve any problems you may encounter.
3. Withdrawals
When you request a withdrawal of your funds, we will process the request as quickly as possible. However, once the withdrawal is completed and the funds have been sent to your selected payment method, the transaction is final. We do not offer refunds or cancellations for any withdrawal requests once they have been processed.
4. Cancellations of Bonuses
Promotional bonuses and free spins offered by MK Sports India are subject to specific terms and conditions. If you choose to cancel a bonus or free spin, you will forfeit any bonus amount and any winnings generated from that bonus.
We recommend reviewing the terms associated with each bonus before accepting it. If you have questions about a specific bonus, please reach out to our customer support team for clarification.
5. Account Closure
If you wish to close your account with MK Sports, you may do so at any time. However, please note that any remaining balance in your account will not be refunded or transferred to another account. All funds will be forfeited upon account closure.
To close your account, please contact our customer support team, and we will assist you with the process.
6. Technical Issues
In the event of a technical issue that affects your ability to play or use our services, we encourage you to contact our customer support team immediately. While we strive to provide a smooth gaming experience, technical issues can occur, and we are here to help resolve any problems.
Please note that we are not responsible for any losses incurred due to technical issues, and all wagers placed during such issues are considered final.
7. Responsible Gaming
At MK Sports, we promote responsible gaming practices. If you feel that you need to take a break from gambling or seek help, we encourage you to reach out to support organizations. If you request a self-exclusion or time-out period, please be aware that any remaining balance in your account will not be refunded.
8. Changes to the Policy
We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on this page, and we will update the date at the top to reflect when the changes were made. Your continued use of our services after any changes constitutes your acceptance of the new terms.
9. Contact Us
If you have any questions or concerns about this Refund and Cancellation Policy, we are here to help! You can reach us through various channels:
Email: [email protected]
Address: Janjeerwala Chouraha, New Palasia, Indore, Madhya Pradesh 452001, India
We value your feedback and are always ready to assist you with any inquiries. Your questions help us improve our services and better meet your needs.